Oh where to start! THE OWNER IS AN A-HOLE! I hope he reads this and I hope he knows who this is so he can remember to not treat customer or ANYONE like this in the future. I have several friends that eat there and I will guarantee none of them will ever be back!
After being a customer there for a few years we went in for super bowl Sunday, There was 4.5 in our party and the two of us were already there and the other 2.5 were in route. He (the owner) told us to write our name down and when the rest of party arrived they will sit us. I'm totally cool with that but the place was practically EMPTY and NO ONE was waiting! We asked if we could sit and we said we could start ordering food right away, he said no. My husband pointed out that the place was empty and not sure how it would put him out if we just sat down and started ordering. He then grabbed some menus and started to YELL at us saying ""it's superbowl sunday and it's slow today!"" and then he asked us ""how old are the people that are coming?"" I wanted to leave right then and there but our friends were already on their way. We sat down and NONE of the servers there would give us the time of day. We had to flag someone down to give us coffee and chips & salsa (which you pay for btw)! We were there for about 7 minutes and the owner comes over and YELLS at us ""Let me guess, your friends aren't coming and now you've wasted my time and I can't sit anyone else here"" I took one look at my husband and said WE ARE LEAVING RIGHT NOW! As we paid for our food (looking around an the place is still empty and no one waiting) the wife of the owner started talking in Spanish to her son (a server) about us which is beyond RUDE. The son told her not to charge us but she shrugged her shoulder and did anyway thinking I didn't know what they were talking about.
Long story longer, We were good customers that tipped well and never complained about their crappy service cause we love to support family owned businesses. I HAVE NEVER BEEN DISRESPECTED BEFORE LIKE THAT AND IT CAME AS A SHOCK. I FELT LIKE WE WERE BEING DISCRIMINATED FOR HAVING A BABY IN THE PARTY AND WHO KNOW WHAT ELSE HE HATED US FOR BUT HE WAS RUDE TO US RIGHT OUT THE GATE! NO ONE TREATS ANYONE LIKE THAT IN A PLACE OF BUSINESS!
If they want to comment back with a damn good excuse as to why we were treated like that I am open to hear it. Other wise consider your your customer base down 4.5 people!