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Gladstone Mitsubishi - 170 Reviews - 18500 SE Mcloughlin Blvd, Portland, OR - Car Dealers Reviews - Phone (503) 513-6600

Gladstone Mitsubishi

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18500 SE Mcloughlin Blvd
Portland, OR 97267
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(503) 513-6600
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Reviews

( 120 )
( 18 )
( 11 )
( 9 )
( 12 )

Best

Don is always there for me when my car needs service.

Worst

My car was fixed and I am very happy with that. But the day I got it back I decided to vacuum it and found the rear of my SUV wet and moldy. The car has never had a leak and par...

Don is the best service advisor. 4/25/2016

Don is always there for me when my car needs service. more

Good! 4/25/2016

Fast & Easy! Except my tire blew out after it's being service & patch by Gladstone Mitsubishi dealership worker then I had to re-patch my tire at Less Schwab on my way home from there! more

Excellent customer service 4/24/2016

They worked with me and were able to grey me into a vehicle with the payments I wanted. No back and forth dealing more

Its very clean, nicely laid out and open areas 4/23/2016

I got my new car that I absolutely love!! The salesman was great and I was treated very good!! You guys are awesome!!! more

my Mirge 4/22/2016

it was an easy process i still need my plates and id like to get the information about the lender so i can make my payment on time . I want to set up automatic payments soon the car is nice drives fine and the dealer Heidi was very good i appreciate all her help and kindness thanks for all your help more

Great service. 4/16/2016

My oil change was done quickly and professionally, and they had a very comfortable seating area with coffee, snacks, and a TV. more

Great customer service 4/13/2016

They sold us the car we wanted with very little hassle. more

Our salesman 4/13/2016

He was so friendly. Fell like we buy car not from dealer but friend. And he speak my native language it fell me more comfortable more


TERRIFIC SERVICE!! 4/5/2016

Dave Gehl is the best. The customer service he has provided before and after selling me my Outlander Sport was been top notch. He has followed through with everything he has ever committed to doing and I expect that will continue. I am very happy with the service I received from Dave and would recommend Gladstone Mitsubishi to anyone - ask for Dave!! more

Car was fixed, yeah.... but after 8 days at the dealer I got it back w wet moldy interior. :( 4/4/2016

My car was fixed and I am very happy with that. But the day I got it back I decided to vacuum it and found the rear of my SUV wet and moldy. The car has never had a leak and parked outside before the work. After letting the car air dry and spraying for mold the car is again parked and driven outside with no additional moisture leading me to believe the car was left with the hatch open during a rain storm at some point during the 8 days it spent at the dealer for repair. I now need to have my car professionally cleaned inside as you can see the black mold spots on my grey interior. I have email the service department and spoke with someone on the phone who wanted to make me a leak check apt (at my cost) but the car has not gotten wet again in the last 3 weeks that it has been home and parked and driven in the rain. more

I had an excellent experience with Gladstone. 4/2/2016

I had several Mitsubishi dealerships in a bidding war (w/e-mails) and Gladstone beat them all. So I headed there to see what they had for Outlander SE's. There were around 12 to choose from. The first one I got in for a test drive had warning lights on the dash going off. (Sorry... It may have been something small. But if I'm gonna drop 24,800 into a new car, I'm not gonna buy one that's blinking warnings when I havn't even made it off the lot.) I checked out 2 others and they were both good. I worked with Alex for the test drives and he was very very very friendly. ok. I can hang with that. The serious negotiating was with Joe. The negotiations went about as I expected them to. They were not difficult. Joe was easy to talk with. There were no high pressure tactics. I won a few and I lost a few. (At least... I think so.) According to truecar, consumer reports, edmunds, and Kelly Blue Book I paid a good price for a 2016 Outlander SE. The finance officer (Tim I think his name is) was very easy to work with. He went over the paperwork completely and answered my questions. I asked him one minor question that he couldn't answer. (No prob. It happens.) He said he'd get the answer and call me back at home (been waiting 14 days on that). I drove off the lot with a new car after a total of about 1.25 hrs (not including the test drives). Since then I have received several phone calls asking about the car and my shopping experience. It was all very good all-in-all. There is a play area for children that must really be a great help for families. The building is kept clean but it's definitely an older structure. Some of the other dealerships I negotiated with were fair, and a few others were using dubious tactics. Gladstone did well by me. more

Very friendly and welcoming, not much of a wait. 3/31/2016

My drive was from Gresham and I hoped the service wouldn't be too long, I think I waited 25 minutes and my car was done. Very pleased with the friendly service. more

All the staff are courteous, friendly and very accomodating 3/30/2016

Thank you for your fast, friendly service. more

Friendly staff 3/30/2016

Had my oil changed and was there for about 45 minutes. Bruce in Parts is great and he always remembers me and asks me about my latest concert adventure. Everyone else is very nice to me as well. more

Great job 3/28/2016

Professional staff, quality repairs more

Best place to buy a car 3/27/2016

Lee was amazing ?? He helped us through the process in no time. If you need a car go see lee???? more

Unwilling workers 3/25/2016

Went in for a recall airbag replacement and left with more issues including missing lights in my dash. more

Easy to deal with no hassle straight forward dealership... Refreshing****************** 3/23/2016

Easy doing business here, fine salesman excellent general manager, no nonsense no hassle, easy transaction. Would recommend these folks to any one looking for a new or used car purchase. more

Gladstone March 16 3/22/2016

Good experience. Everything done up front- online/email/sms and then came to close with a fast process and best of all no surprises. more
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Owner Message

  • Milwaukie is more than just a great town to spend a day at--it's a thriving, warm, and vibrant community full of adventurous and driven people. And the team at Gladstone Mitsubishi is so proud to be an active member of it. Located just a few miles from Portland, Vancouver WA, Tigard and Oak Grove, our Mitsubishi dealership is always looking for new ways to work with, get involved with, and give back to our local community. Whether you visit our dealership location or just browse online, we're always happy to have you.

Additional information

  • Hours:

    Mon 08:30am-08:30pm, Tue 08:30am-08:30pm, Wed 08:30am-08:30pm, Thu 08:30am-08:30pm, Fri 08:30am-09:00pm, Sat 08:30am-09:00pm, Sun 10:00am-08:00pm
  • Neighborhoods:

    Jennings Lodge
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