I made reservations nine monthes in advance for me and my wedding party for the day of my wedding. I triple checked these reservations as the date got closer. However, on the day of my wedding when we showed up, two of my appointments were gone. Apparently a stylist decided to go on vacation and nobody bothered to move the appointments to anyone else. Nobody assured me the hair would get done they said ""We'll do what we can"". It caused me so much added stress on my wedding day and they didn't give us any kind of appology or discount. I will never go there again and recommend that if you have an important event, don't go there. They were rude and didn't make any effort to make the situation right.