Poor, poor customer service, never returned phone calls, never showed up for any set appointments (3 out of 3 times). I took off work for nobody to even show up that day or even speak with me after an appointment was set 3 days prior. I had to go as far as to get a hotel since it took over 3 weeks, and it is still 93 degrees in my house! no answer for you but to never use this company!!
Cons: service, customer service, appointments, returning phone calls, speaking with a person and not an answering machine