Ron has come to check the electrical things in our home for at least a year or more. The last time he came we talked about the problem of not having heating in the lower level of the house. The heater we did have was very old and couldn't be used because it was unsafe. After looking at the heater, Ron explained the work involved. the length of time to do the work, and the cost of doing it. We asked him to do it. Yesterday, Ron and his assistant came and did the work. They cleaned up the room, explained how the heaters work, and made sure that we understood. My husband can now watch tv in his "man cave" without freezing.