This place is one block over from where the whole family grew up, so it was chosen for my precious Grandmother's funeral. I can say that the morticians did a good job handling the preparation of my Grandmother, but during the viewing, the room became UNBEARABLY hot. I mean sweltering. The main funeral director had prior plans, so the place was being run by one of the associates, and you'd think they'd come in the viewing room once or twice to check the condition of the place, make sure the temperature was at a decent level (especially with the body being in there), but I never saw him. We were more than a little perturbed to find that they'd put the wrong birth year on her prayer cards... Then the next day at the funeral, the whole ceremony was really very rushed. I can't totally blame the funeral home. A lot of it has to do with the priest that was sent by the church (St. Michael's on Willow Ave. If you ever need a priest from there, ask for the young one, Rev. Proffitt.) What made me the most upset with Miller-Dippel is the way the flowers were handled. My Grandmother loved gardening, and her name was Rose, so there was a huge amount of totally gorgeous flowers and plants surrounding her casket. Cala lilies, red roses, carnations, begonias, every type of flower you can imagine. Well, when we got to the cemetary, I expected to see all her beautiful flowers surrounding her casket beneath the canopy. I looked around and found them laying in a heap on someone else's headstone. I mean, a HEAP. Even the ones that are supposed to be propped up on easels. Thousands of dollars in flowers in honour of her... It was deplorable. I'm sorry to write a book about it, but choosing a funeral home is important because you basically entrust them with handling your loved one's final journey and celebration. And I would recommend going to Lassahan (sic) up the street for that...
Pros: Mortuary work was well done
Cons: Not very compassionate or thoughtful. Business as usual..