Jackie was not only very personable but also very knowledgable about all the vehicles I wanted to test drive. Her easy going personality and patience was very appreciated and noticed. I liked Jackie as soon as I met her and decided that I wanted her to assist me in my purchase of a new vehicle. As busy as it was the Saturday that I was there, Jackie made sure that she took as much time as needed to help me and answer any questions I might have. I feel she is a huge asset to Milham Ford Toyota Scion and she made my experience a very good one.