On New Year's Day I ordered for 4 people as my parents including my diabetic father had paid my wife and I a visit. We ordered food at 5:22 PM and I am still waiting for it. The order was placed on a credit card which GH refunded but despite 4 calls to GH and 3 calls to the restaurant we never received our simple order. GH even spoke to the restaurant who said they had not started it as of 7:24 PM. I was told I would have it by 7:50 PM as I was one mile away in a spot they easily knew how to get to. GH couldn't get an answer from the restaurant so I called myself. After being hung up on 2x I finally talked to the person in charge. He said they had tried to deliver the food at 7:45 but could not find me. I guest calling for help would have been difficult. Or calling to apologize would have been hard to. This restaurant has zero concern for the public and is under awful management. My father got to the point that he was shaking when I sent for food from somewhere else.