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Mike Scarff Subaru of Auburn - 68 Reviews - 3025 Auburn Way N, Auburn, WA - Subaru Dealers Reviews - Phone (253) 737-1345
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Mike Scarff Subaru of Auburn

3025 Auburn Way N
Auburn, WA 98002
(253) 737-1345
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Helpful and straight price. Love our new outback. Thank you Mr.Sargent .


Good: The guy who sold me the car, Tim was wonderful. He help me created my perfect car.. Bad: I do not like the girl (I believe her name was Lynda) pushed me to buy extra things ...

hoangtthu 2/22/2017

Helpful and straight price. Love our new outback. Thank you Mr.Sargent . more

Great Experience! 12/30/2014

Doug Fujimoto was awesome. The whole buying experience was the best I have had at a car dealership. I searched for the best price, Mike Scarff was the lowest I found. I would definitely recommend these guys to anyone looking for a new Subaru. Very nice facility and a huge selection of cars. more

New Subaru purchase 8/26/2013

Had a great experience at Scarff Subaru. The Salesperson was Dennis Rudolph. I found him very helpful, knew the vehicles and made my decision very easy. Have already handed out cards and praises for Dennis! Thank you Scarf Subaru and especially Dennis! more

Purchased a Honda Civic in excellent condition 8/7/2012

We have always been a Bowen Scarff Ford customer for years but this time we wanted to add an additional car for the houshold and went to Mike Scarff. They have the same no hassle pricing and no salesmen pressure that we have come to expect. Jay was wonderful. He had everything ready for us and we were done in 15 mins. That is the fastest buy we have ever done. Plan on going back to them for a Subaru in a couple of years. I would definetely recommend them to anyone looking to buy a car. more

satisfied customer 6/11/2012

My recomendation if you are interested in purchasing a new car is to talk to Jay Sargent, salesman. Talk about a! He dealt with all my questions and treated me with respect, extremely honest and curteous. It was a pleasure dealing with Mike Scarff Subaru. more

So there's this used car salesperson.... 5/1/2012

....and his name is Jim Read. No joke, this was one of the best sales experiences we've ever had. No pressure, any info we wanted we got, treated with respect at every turn, yada-yada-yada. Great people, great cars and great prices! 11 on a scale of 10. Chuck and Laura more

Such a great experience. 4/26/2012

I would highly recommend anyone looking for a new car to go Subaru of Auburn. We had such an awesome experience. There was no pressure we were actually able to look around the lot with out someone following us. When we were ready to test drive Jay made it such a great experience. He was patient and knowledgeable and went out of his way to make sure we were able to get the model and color we wanted. Looking for and buying cars has always been my least favorite thing to do but I will admit Jay made the exprience great. more

Fantastic Service Department 10/22/2011

Troy @ the service department ROCKS! Great customer service! Got my Forester back on the road @ a very reasonable price! Thank you Troy & Auburn Subaru!!! :D more

Fair 6/6/2011

Didn't walk away with an amazing deal but we were treated well and the follow up care they have given has been very professional. I would recomend this dealer to anyone wanting a subaru. more

Dissatisfied customer 5/12/2011

Good: The guy who sold me the car, Tim was wonderful. He help me created my perfect car.. Bad: I do not like the girl (I believe her name was Lynda) pushed me to buy extra things for my car that I did not want and if I said no to whatever she was pushing on me she would insult my way of doing it and calm that her product was better for me. My "perfect" car has smelled like burning oil since the day I drove it off the lot, I emailed the manger telling him and I am still waiting for a response.. Improvements: I would have them fire Lynda, I am not ok with the way she treated me and to find out she did the same thing to my parents three months earlier when they bought their car is not ok.. Other: When I first bought my car it had 54 miles on it and 500 miles later my car smells like burning oil and when I emailed the mangers telling him he did not respond back.. more

Thank you for the way you do business 10/27/2010

we were pleasantly surprised to have a stress free experience buying and trading our old Subaru. Thank you for the way you do business. This is the way all cars should be sold. more

professional and hassle free 10/7/2010

Very professional. Ray was an excellent sales rep. Knew his stuff. Wasn't pushy. Felt like a very honest deal. Appreciated the hassle-free experience very much. Thank you. more

amazing employees 10/4/2010

The experience was very good. Dennis impressed us and the immediate relationship we formed sold the car. Thanks. more

Terrible 9/30/2010

Good: Take your money really fast.... Bad: General Manager takes personal jabs at you. Don't care about younger customers. They don't do an inspection on trade-ins. My oil filter had a large gash n the back it. Oil was chunky black when i replaced it. Transmission gave out within a week, had it at their shop for over 3 weeks and without a call for eight days before i had to yell at them to call me. General Manager said he was the owner and he will do whatever he wants. Said i was lying about everything.. Improvements: General Manager be fired. Improved communication with service and its customers.. Other: Sent a letter to Mike Scarff saying everything that happened to me. Sent me a letter back not answering any questions and got the feeling he was pushing me aside because i don't matter.. more

Friendly staff 9/8/2010

Everyone that we dealt with was very helpful and friendly. They were right there to answer any questions and provide information without making us feel pressured. Overall the most pleasent car buying experience we've ever had. We feel like we got a good deal, and having the prices posted made chosing between the different trims and options easy. more

Friendly Staff 9/7/2010

Your dealership is one I enjoy doing business with. Your service department is professional and friendly. While my 2006 Forester was in for service I wandered around the lot and landed up driving home a 2010 Forester. Friendly sales people and a no pressure policy make your dealership a comfortable place to explore and purchase a vehicle. more

A very positive experience 9/2/2010

It was a positive experience. Every person I interacted with was friendly, positive, efficient and knew their stuff. Coffee was very good too! more

I am very happy with my new car 8/19/2010

My experience started when I walked up.I met Ray Heck and really appreciated his human approach and the interest in what I was looking for.Ray Heck is a credit to the Subaru Company.Ray also owns a Subaru showing me how he stands by his product.I am very happy with my new car and the staff at Mike Scarff Subaru. Thank You more

Patient, never pushy 8/18/2010

I spent all day on the lot with my husband and father, hesitant to commit to such a huge purchase. Jay Sargent was very patient, never pushy, and worked with us just the right amount. We didn't feel pushed or crowded, and we also never felt like we were all alone when we had questions. This experience was very positive, and we'll be back! more

Very happy! 8/10/2010

We were very very happy. We like the bottom line pricing model and enjoyed being able to take a test drive on our own. more
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Additional information

  • Hours:

    Mon 09:00 AM-08:00 PM;Tue 09:00 AM-08:00 PM;Wed 09:00 AM-08:00 PM;Thu 09:00 AM-08:00 PM;Fri 09:00 AM-08:00 PM;Sat 09:00 AM-07:00 PM;Sun 10:00 AM-06:00 PM
  • Payments:

    Visa, Discover, Master Card