I have been a client of Mike's for more than 15 years. He has consistently provided us service, looking after our growing family needs, helping us reduce the cost of some policies while adding additional coverage where needed. He's not pushy, but just shows up from time to time to make sure that nothing has changed. When we have had claims he is right there to help push them through to a positive resolution. I will stay with him as long as he stays in business.