Do NOT ever take your Ford to them for Service. I have a 2001 Ford F250 Super Duty
and took it to them to diagnose, that's all. The truck was running pretty rough, and
I knew something was wrong. However, it was running well enough that I put over 1000 miles on it the two weeks prior to that, a lot of it highway miles. I have never ever
had a problem starting it.
I took it to Dan Gotta, explained to him that I want a diagnostic on the engine and to check the front end alignment and a few other things. So I get a call back from Dan a day later, and he tells me my Cam is busted and I need a new engine at a price of $5000.
Thinking these guys are out of their mind, I go pickup my truck, and lo and behold, it wont run AT ALL. I cannot start it at all. They offer to help me push it to the parking lot. I inquire with the Master Technician Mike to see what he did to it, and he says it cannot be fixed, it needs a new engine. As he walks away, he makes me an offer to BUY my truck from me! Can you believe this crap? I ask Dan, who watched me drive it in with no problems, and then drove it to the back service station, what happened to my truck? He says, ""Budy, I told you, you need a new engine! You barely drove it in here!""
This is unbelievable to me! I have a non-drivable truck sitting in my driveway because I took it to Mike Naughton Ford to get it DIAGNOSED!
DO NOT EVER TAKE YOUR FORD TO MIKE NAUGHTON SERVICE CENTERS!
They are rip off artists!!
Pros: Nice Facilities
Cons: Rip-Off Artists!