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Midwestern Mechanical - 46 Reviews - 1865 Samco Rd, Rapid City, SD - Plumbing Contractors Reviews - Phone (605) 394-9636

Midwestern Mechanical

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1865 Samco Rd
Rapid City, SD 57702
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(605) 394-9636
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Reviews

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Best

Copper Cottage did an awesome job when they came to work on my water heater. I work in the industry, so I've seen all types, and they were absolutely wonderful. They were exactly ...

Worst

All reviews seem positive

Four stars 4/19/2018

Copper Cottage has done a very good job for us. The only thing issue I have with them is that--because I know they are working on training new people constantly--they sometimes don't have the most experienced, but I have connections to make sure I get the most experienced and qualified people. more

They are very good about sticking with it until they get the problem fixed right. 4/2/2018

Our experience with Copper Cottage has been fine. They've been doing work for us for 25 years, so there's a lot of work they've done, including installing a boiler, repairing leaking pipes, and things like that. While it's easy to make an appointment, the biggest thing is that they are really, really busy so you have to wait a little while for your turn. But if it's a big emergency, they'll get someone out right away. They've treated us well over the years but, in business, things don't always go the way you plan. They are good about letting us know what's going on and giving us options we can work with. We've run into some issues with this last job installing the water heater, and it wasn't easy for anyone, but they've been very good about solving the problem. It was challenging, and they spent a lot of time and tinkering in getting the water heater to work the way it was supposed to. They are good because if the job isn't right, they will stick with it until they get it right--and they've done well that way. more

Absolutely Wonderful! Above and Beyond! 3/23/2018

Copper Cottage did an awesome job when they came to work on my water heater. I work in the industry, so I've seen all types, and they were absolutely wonderful. They were exactly on time, and perfectly prepared. Everything was well communicated, and they cleaned everything up, afterward. Their service was above and beyond my expectations, and I couldn't be happier to have hired them. more

Copper Cottage Came Through Again for us 3/23/2018

There isn't another plumbing company in Sioux Falls that I will use. They always do such a great job no matter what it is they are doing for me. The pricing is always reasonable for the work they do. more

Very Professional 3/5/2018

The guy came out and answered all of my questions and gave me some recommendations as to what I can do in the future before calling to save some money. more

Excellent service 2/27/2018

Excellent service, nice people and cordial people. more

Amazing wonderful business 2/24/2018

We will always call copper cottage to come out if we need anything they were punctual and took the time for us even with a full schedule more

Furnace and Plumbing 2/11/2018

I’ve only had great experiences woth this company!! more

Excellent experience 2/6/2018

Copper Cottage has been great whenever we have used them, they are prompt, willing to explain what is going on and do the job for a reasonable fee. I recommend them without hesitation. more

excellent worker and work done. 2/5/2018

Nate was very good, friendly, informative, honest and hard-working!! I really appreciated him and his work. Excellent service! Bonnie Hale more

Efficient, Knowledgeable And Professional! 1/29/2018

The technicians from Copper Cottage came out and installed two new furnaces for us. Their sub had originally come out to install the furnaces, but they put in the wrong equipment. Copper Cottage took full responsibility, and they sent their technicians out to correct the problem. These guys were awesome! They were courteous, polite, and very knowledgeable. This work was done in our showroom, where we have customers coming in and out. The technicians were very considerate of this, and did everything possible to keep from disrupting our business. The only reason I gave them four stars for service, was because they didn't come back as scheduled, so we had to call them. Aside from that, their work was excellent! I would recommend them in a heartbeat! more

Very good experience 1/25/2018

On time, diagnosed problem and provided the necessary fix more


Thorough and professional 1/18/2018

Work was very thorough. I appreciated the email introducing who would be at my door. Employees on the phone and doing the repairs were very professional. more

I have always been very satisfied with Copper Cottage since I have been using them. 12/27/2017

Customer service is a priority for them, I would say. The technician had trouble getting the part I needed. He could have gotten one that cost 5 x as much but said he did not want to do that to me. Instead he found a universal one that is working beautifully more


Five stars overall. 12/14/2017

Technician was prompt and professional. Quickly diagnosed the issue. Explained the detail of what was being done. Was very courteous. more

Great job! 12/6/2017

Timely, efficient and friendly, the main reasons I'll continue to use Copper Cottage! more

Late Night Service 12/3/2017

We had the handle break on the shower after 10 pm at night on a Friday, I called and the phone was answered quickly and I was put on the line with Nate. He informed me very clearly of the after hours rate and got out here in about a half hour. He went right to work, and repaired the shower in a short amount of time. His attitude was great for being called late, and was a very good representation of Copper Cottage. Thanks Nate. more

Excellent Advice 11/27/2017

Provided me with tips on what I can do in the future before I call. Helped answer questions I had and asked if there was anything else he could help with. more
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Owner Message

  • Since 1983, Copper Cottage Plumbing, Heating & Air Conditioning has provided professional plumbing, heating and air conditioning services to a wide array of commercial and residential clients in Sioux Falls, South Dakota, as well as surrounding communities as far away as northern Nebraska, northwestern Iowa and southwestern Minnesota. Our services include, but are not limited to:

  • Plumbing Repairs and Maintenance
  • Boiler Repairs and Replacement
  • In-Floor Heating Systems
  • Furnace and Air Conditioner Repair and Replacement
  • Water Heater Repair and Replacement
  • New Construction and Remodels

    Take a moment to visit our informative website (link above) for a full listing of our services and to learn more about our company. Then call us today for all your plumbing and HVAC needs!

Additional information

  • Hours:

    Mon-Fri 7am-5pm
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