Years ago my father and I did a serious search for a fancy new bike and, after months of research, ended up buying from Midtown Bicycle. I was just back by today for help packing a bike to ship and they could not have been more helpful, efficient, or easy to work with. At least two of the people working this morning raced professionally, so they know a lot of technical/practicle stuff from experience, but they are also respectful of the most naive questions and requests (me- who can't fit my own bike it my own case, and another woman with a fancy bike who can't change a flat...). Plus, seemed everyone was bilingual, everyone likes each other, the place is organized and the prices seem great. What else could you ask for?
Pros: wonderful people, efficient, inexpensive