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Midas Auto Service Experts Bellevue - 44 Reviews - 4000 Factoria Blvd SE, Bellevue, WA - Brake Repair Reviews - Phone (425) 643-8502

Midas Auto Service Experts Bellevue

4000 Factoria Blvd SE
Bellevue, WA 98006
(425) 643-8502

Main categories:

Auto Repair & Service , Brake Repair

Related categories:



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the best service in town


First the positives: these guys fixed a problem with my Toyota 4Runner that two other shops could not. And their lifetime oil change program is a great deal. But.... Pros: E...

Best service 6/30/2010

the best service in town more

Five starts not enough 6/30/2010

five stars are not enough! Great Service, price and people... Clean too! Thank you-I ll be back? more

Always 6/30/2010

Always wonderful-service with a smile-thank you? more

I have been here many times 6/16/2010

I've been here several times with several cars. The staff is always friendly especially Michelle! and honest about the status of my car. I come here for all my vehicles needs. more

Great 6/9/2010

Great-red was very helpful & Informative more

Great 5/27/2010

Great-Red was very helpful and Informative more

Excellent Customer service 5/17/2010

Excellent customer service! Front Desk staff is very courteous and helpful in addressing my needs. Always very satisfied with the work done and its always updated in a timely manner. I especially appreciated Michelle's help. Thank you more

Thank you! 4/30/2010

I drove up to Midas on a whim about my headlights not working and they looked at it right in the lot and tightened the connection and it didn't cost me a thing. Very cool not to have been charged for them to just look at it. Though I had to go back a week later for a real inspection and it was corrosion from the car being old and it only cost me 10.00. I had called a "dealership" for my subaru and they said it would take all day and god knows how much for them to even look at. At Midas in Factoria it was only an hour or so wait. Thanks for the quick and straight forward repair. Being a girl I'm always wary of letting people look at my car cause I'm afraid they'll over charge me. But I will for sure go back to Midas in the future cause I think they are trust worthy more

Wow what a change 4/30/2010

WOW! What a change! When i drove up, I thought the place was closed. I was so used to tires our in front and a confined waiting room. The paint & everything was gorgeous! I love having the prices for various things clearly visible & I really like the people here... plus... its clean! All the boys very clean. Thank you? more

friendly 4/8/2010

Having had work done on both my work truck & personal car, I have always found the staff courteous & friendly. They explain what needs to be done prior to doing the work. And they always complete the work in the time frame quoted.? more

Swift, prompt 4/8/2010

Swift, prompt service. Knowledgable counter staff that took the time to give me options. Great Experience more

Fair price 4/8/2010

I brought my car in for some electrical work earlier this week, and got a prompt fix and a fair price more

BEWARE: Not a BBB member 10/12/2009

The Bellevue-area Midas locations are not accredited with the BBB, so if they install faulty brakes on your vehicle you won't have this avenue available for restitution. Here's the email we received from the BBB about our complaint: "Thank you for contacting Better Business Bureau regarding your complaint. We have attempted to contact the business and asked that they respond. We are disappointed to report that we have not received a response from the company. This company is not a BBB Accredited Business, and has not agreed to work with us to resolve complaints. We have closed this case as unanswered and it will be reflected in the company's public BBB Reliability Report." more

They put my family's life in danger 9/16/2009

Good: Close to home. That's it.. Bad: They seriously botched the brake job they charged my $1k for by installing defective calipers. They also crimped and tore the brake line while doing so and didnt tell us, which two independent shops later confirmed. This put me and my family's lives in serious danger. Attempts to resolve this with the manager, Ken, were met with contempt, disrespect, and hostility.. Improvements: This is the repair shop that everyone warns you about. Before going here, check the many negative reviews elsewhere on this caompany and this location specifically, and check the BBB for the many complaints.. Other: STAY FAR AWAY FROM MIDAS! Your brakes are the most important part of your car, so take it to a real professional, not these hacks. As recommended by Ken himself, I'm currently pursuing legal action against this particular franchisee - Autonex Llc - in order to recoup the additional money I had to spend in order to properly fix the vehicle.. more

Bad service 8/10/2009

I was a regular customer, but when they gave me a faulty oil filter, that was discovered by the dealer a week later... Midas denied the problem and wouldn't refund the charges. They lost me as a customer. more

Remembered a while ago they did really bad service 6/3/2009

I brought my car to fix related to a/c and they promise me they can do it and told me it is so important to do it, with a high price. I want it to be done so said yes. When they told me fixed and I drove back home, I noticed the problem is still there so next day I have to drove to let them know. This time they told me it need even further pay to finally fix it!!! I am stuck there to do not know why they do not tell me earlier before did their expensive useless work. They just ask me yes or no - if no, they will do nothing more with about $300 charged labor already. What can I say? I have to drive back and until now, 2 years after, the problem is still there:( more

They figure it out!!! Worth the drive! 1/23/2009

I live in Seattle, I have been to so many garages in town trying to solve Idle issue of Dodge Pickup as well as rearend grinding.....Two garages later and over $4000 I have replaced rearend and Idle is still not normal (engine dies if I don't keep foot on gas.....I finally head east to Factoria, to find Midas Factoria, they took rear apart and checked it all out...fluids and examination find all clear but questioned fluids used at other garages....They fixed the grinding sound and the Idle was a chore as well but all repair done! The cars of today are a nightmare to work are pricey but labor is high because of all the parts that need removal to get things replaced or adjusted.....all garages have same basic books per hour/time and repair estimate, its what they do with it is why you may find a garage elsewhere so pricey, and dealers will really send out over the top....These men and women at Midas are doing a job that you would not want to attempt at home...they will repair and will eye ball other situations that need attention, and all garages should. Brake jobs are no longer just replace pads, engine tuneup is not just replacing spark plugs...if you question price of work or mechanics opinion go grab a Chiltons repair book on your car and see what a mess you would need a degree to figure these car repairs of today..Love ya Midas Factoria!! more

Bellevue downtown MIDAS ..Ripping off..beware 11/25/2007

I went to bellevue downtown Midas to change my brakes and they overcharged me with 500$ more..Though the front desk person is friendly..They actually will rip you off at the background.. They changed Rotor, brakes and hardware(which was not mentioned in initial quote). Even after changing the brakes, it does not work fine (infact, brakes became worse after it was changed by Midas)..and it gave weird sound when I apply brakes..I feel very bad that I spent so much money to see nothing working.. BEWARE of MIDAS and better get everything handled elsewhere.. more

Dealer prices for substandard service. 5/19/2007

For the overall quality of service, this Midas is overpriced. My husband and I take our cars to the Seattle Midas but decided to have one fixed here since it was close to work. Their price on parts is ridiculous. This is beyond comparing retail at Schucks versus 'shop mark-up'. The price on parts are comparable to the dealer, the shop fees are the highest i've seen, and they will feed you a bunch of BS about it. The labor rate is fair given it's location in Bellevue, but they sure are milking it. It may be worth the drive over to Seattle for that reason alone. As far as the quality of workmanship, let's just say I left this Midas with ruined wheel studs and one less hubcap. While the counter people are very friendly, be very wary and get a second opinion from another shop before agreeing to anything at this one. more

They donot want to help but they want charge for money! 2/15/2007

Really bad experience with Midas close to Factorial Mall. I have my car with small problem but they describe it as a big problem and double priced me which I confirmed from the dealer. The worse is that when I told them they overcharged me and gave the real parts price, they just change their face to ignore me without giving me the reason why they charge so much! more
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