I was very impressed with the excellent service I received at this Midas shop last week for my 1997 Toyota 4Runner. I had previously taken the 4Runner to a brake/muffler shop and a mechanic and my experience with this Midas shop was exponentially better. Their staff is clearly above the competition in terms of diagnostic skills, repair skills, and customer service. I spoke with several employees on the phone and at the counter and their attitudes were all very friendly, positive, and helpful. They were extremely patient working through the unexpected problems that always arise when you start work on a 16-year-old vehicle. They were outstanding at communication about the work, changes, and costs as the job progressed. I like to support local business and I often shy away from large national companies, but this franchise is a business I will definitely support and recommend.