I purchased an air conditioning system from you last year. We are very happy with it, and with your sevice. So much so, that we decided to purchase another package unit from Mid-Fla today from a very capable competent employee of yours named Rolando. He quickly determined our problem, created solution and recommended the proper unit. He was prompt, professional and most pleasant to deal with. So much, that we will consider purchasing another unit from him in the future. You are fortunate to have an employee like him working for your firm. I wanted you to know about our pleasant experience with him.