MicroTech was recommended by our remodeling contractor Joe Dethloff. I called them at 8:02am and their crew showed up by 8:45am that morning. Mark Smith, the lead technician was courteous and understanding of our situation. He introduced his partner, explained their procedures and promptly began working on moisture levels around the affected area.
1 hour later, Brian Sobolewski came to our house and sat with me for the next hour educating me on how the process works and set ample expectations for how long we could expect for the 1st phase (remediation) to last. The crew showed me all the damage that had occurred and asked plenty of questions about what lad up to my initial discovery.
While the process required fans and dehumidifiers to run 24 hours a day, every effort was taken by the crew to make our home as comfortable as possible. The office administrators Trena, was always helpful, courteous and prompt in her communications.
MicroTech's work was thorough with the moisture/mold remediation completion in a workman like fashion. The affected area passed the required "Clearance Testing" on the first sample. We are now entering into the re-construction phase using the contractor recommended by Brian and MicroTech.