I have been to Michel Richard since it opened. Everything is always perfect, and I order their steak all the time. The waiters are usually amazing and the food is supurb. But a recent, HORRIBLE visit took me by surprise.
I was expecting the usual. We came, and it was busy. When we sat down, a Hispanic waiter that spoke no English did NOT ask us for drinks and did NOT give us bread. Furthermore, my knife was filthy and when I called the waiter, he never came back. I had to get up and go to the front where a lady screamed about horrible service. I got a new knife, and had to ask someone 15minutes later to take our order. The hispanic waiter disappeared. Finally, the owner came out amd took our orders. Its a shame that this happened b/c it used to be my fav restaurant.
Pros: good food, good parking, good crowd
Cons: service is horrible!, slow, crowded