After seeing the reviews, I had to take a chance to use Michaels Limo. And, everyone was right about it. I rented Michaels Limo for my daughter birthday party, and we rented out a regular limo. But since the dispatcher ""Vincent"" told me that it was book, he gave me another vehicle ( Cadillac stretch) not for the same price but the price was reasonable. When the car showed up at my house, my daughter and her friends loved it. The car inside was clean, amazing,magnificent, etc. I can go on. I felt like if it was my birthday. The chauffeur was really respect, friendly, great personality, and professional. He got to where we had to go on time, and got us home safe without any situation. I highly recommended Michaels Limo to everyone I know. Overall, the service was incredible, and on point. Thank you Michaels Limo your outstanding service you provided.