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Michael Moore-State Farm Insurance Agent - 3 Reviews - 9161 Narcoossee Rd 207, Orlando, FL - Auto Insurance Reviews - Phone (407) 208-9930

Michael Moore-State Farm Insurance Agent

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9161 Narcoossee Rd 207 (at

Our office is located at the corner of Narcoossee Rd and Dowden Rd in the LaVina Market Place.

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Orlando, FL 32827
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(407) 208-9930
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Michael Moore-State Farm Insurance Agent - Orlando, FL
Michael Moore-State Farm Insurance Agent - Orlando, FL
Michael Moore-State Farm Insurance Agent - Orlando, FL
Michael Moore-State Farm Insurance Agent - Orlando, FL

Reviews

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Best

Everyone is great!\r The service is always oustanding, No complains. \r I love calling this office they they are great.

Worst

Michael is sweet, but he's booked solid and it's very hard to reach him. His support staff is obsessed with scheduling you for an appointment 2 weeks away and don't seem to be int...

Best State Farm Office 12/27/2010

Everyone is great!\r The service is always oustanding, No complains. \r I love calling this office they they are great. more

Great until you need to contact them 12/15/2010

Michael is sweet, but he's booked solid and it's very hard to reach him. His support staff is obsessed with scheduling you for an appointment 2 weeks away and don't seem to be interested in helping you otherwise. A few months ago I needed to adjust my policy to reduce my skyrocketing premiums, and Michael as not available for a 'policy review' until weeks later. When I explained that won't do, I was transferred to a 'licensed agent' at Michael's office for assistance. We spent 15 minutes of the phone adjusting the policy and managed to reduce the premium by about $1,000 for the year. I thought that solved the problem, but when I received my next quarter's statement I found out that non of the changes we talked about were made, and I was being billed at the old, and expensive rate!!! I've been trying to reach Michael for 2 days now to correct this and so far no luck. First I tried calling, but no one was available and they said they'd call back. When they called back I was out, and more

Good Service 2/19/2008

I recently moved to Orlando from Maryland and needed to transfer my car and renter's insurance. I contacted Michael Moore's office and they helped me get everything transferred in a very timely fashion. The customer service rep Cynthia talked me through the differences in my policies and made sure that I received copies of all documentation. She even made sure that they kept my good student discount. I would definitely recommend this agency! more
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Owner Message

  • The State Farm mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are people who make it our business to be like a good neighbor; who built a premier company by selling and keeping promises through our marketing partnership; who bring diverse talents and experiences to our work of serving the State Farm customer. Our success is built on a foundation of shared values - quality service and relationships, mutual trust, integrity and financial strength. Our vision for the future is to be the customer's first and best choice in the products and services we provide. We will continue to be the leader in the insurance industry and we will become a leader in the financial services arena. Our customers' needs will determine our path. Our values will guide us.

Additional information

  • Hours:

    Mon-Fri 9am-5pm
  • Neighborhoods:

    LaVina, Southeast
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