I had ordered the red rose composition arrangment on their website for my wife for valentines day but unfortunately she received an arrangement of all the same colored red roses. I'm sure it still looked great for the money. I called the store and a worker by the name of Thomas was very apologetic and offered to send her another arrangment the next day. I wasn't expecting something this generous of them but was glad to see that they cared about their customers and wanted to make it right. She got a beautiful tulip arrangement as promised. I would buy from them again.
Pros: Great Customer Service
Cons: High Price