Dear Mcp Team and Liset:
We appreciated so much doing business with your company that I had intended writing a “thank you” note a few months later. Sorry it has taken so long.
My wife and I have dealt with building contractors and pool contractors in the past and were not looking forward to repeating the experience again. However, we could not find the home we wanted and began the process all over again. Selecting a builder was not easy, but I think we were fortunate and got a good one.
Some friends told us horror stories about their experience with builders and the tales were only worse when we began asking about pool contractors.
However, we wanted a pool, and called two pool contractors and, I think we intended to get three bids. We met with one of your competitors and got a bid and what sounded like a memorized sales pitch. We visited with you next and got no more bids.
You were professional, articulate, and patient. Above all, you provided some creative ideas concerning construction and explained the process to us. You also explained that you were the administrative and sales person in a three-man organization. Jorge would be in charge of the actual construction phase, and the foreman would take care of each step of the process by supervising the installation of the excavations, forms, pluming and equipment etc..
Throughout the process, it was nothing but a good experience. And, we wanted to say:
Thank you, Jimmy T.