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Mi-T Fine Car Wash - 5 Reviews - 1614 Custer Rd, Plano, TX - Car Wash Reviews - Phone (972) 422-0707

Mi-T Fine Car Wash

1614 Custer Rd
Plano, TX 75075
(972) 422-0707
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All reviews seem negative


I’ll try to describe my experience in the most resourceful and politically correct manner possible to represent an equitable review.\r \r I’d utilized Mi-T Fine Car Wash a few t...

Deficient business ethics 3/24/2011

I’ll try to describe my experience in the most resourceful and politically correct manner possible to represent an equitable review.\r \r I’d utilized Mi-T Fine Car Wash a few times over the past few months to “clean” our family vehicles to much disappointment. I know you’re wondering why I would use their services after the first bad experience….simply, convenience and I couldn’t stake the reputation of a business on the unprofessional behavior of one employee. Having said that, my second experience wasn’t horrible; however, the cleaning obtained by their facility was substandard to my past experiences. For instance, they vacuumed the interior of my vehicle, but failed to notice the cracker crumbs left by my 2 year old on and around the infant car seat and supposedly wiped down the interior, leaving the fingerprints on the inside of the window and somehow missing the dust on the front dash. The third and final adversity took place in February after the historical snow storm and I honestly did not go in with high expectations due to the abnormal conditions left from the sand trucks. At first, I noticed that they were pushing the cars through rapidly and without caution. I voiced my concern to one of the staff members present and was assured that safety measures were in place to guarantee my vehicle’s protection. I cannot prove my next statement, but I’m certain that the speed at which the cars were being washed was increased in order to keep up with the demand. I understand the economics behind their decision, but it jeopardized the integrity of their already deficient business. So, as I observed my vehicle speed through the wash, that’s when it happened…….the employees who dry the cars at the end of the cycle failed to move the car in front of mine in time and yep, you guessed it, my SUV collided with the other vehicle. Neither management nor their staff acknowledged the incident, similar to the other reviews written about the scandal known as Mi-T Fine Car Wash.\r more

Terrible Service & Most Terrible management 3/21/2011

I am not sure which is worse, the car wash or the management at the main office. My wife's car antenna was broken by the place. they did not acknowledge anything, hoping that she would exit the property. She did notice the damage before she left. The manager never said sorry or anything. He told her to get 2 estimates done. She went to the nearest place to get these estimates and contacted the main office as what she was told. The manager was extremely rude, called her a fraud for the estimated that she had. I never heard of anything like that here in Texas. I will make sure to provide review like this to every place that willing to read it. This place should rename their business to Mi-T Fine Car Damage instead. I am sure that the reason the main office manager conducts himself with the customer, is probably because the owner does the same. more

Damage to vehicle and bad car wash 2/17/2011

Have been going to this car wash for a while now, took my vehicle to get washed last Friday after all the bad ice and snow storms. The wash was awful, they did not do a good job at all. And I believe that the rags that the employees used to dry off the car were dirty and caused some of the scratches on my car and I also believe that the cloths/rags in the washing tunnel were very dirty with sand and salt on them that caused several scratches on the body of my car. I met with Mr. Singleton and he proceeded to explain to me that it was not their fault and that they had not caused the damage to my vehicle. He blamed the vehicle dealership that I purchased my car from, he said that they spray some type of sealant on the cars to cover up the scratches and that in time the sealant wears off and we begin to see the scratches. It seemed kind of strange to me that all the scratches did not appear until I washed it at their establishment. He would not give me my money back for the bad car wash, he would only give me a chance to come back to get another car wash. I don't think I had ""dumb"" written on my forehead, I was not going to take my care thru their wash again. more

bumper damage while washing 11/6/2008

i had a bumper damage.. jeff singleton(some whatever position) refused to pay for repair. i am a honest guy and wouldn't like to take anything from any body. i strongly believe that it was their mistake. my car had one loose bumper , and one of their employee did see that and tried to put a tape on it and send it through the wash instead of informing me about the output it might overcome. when it came out, employee , informed me about the condition.. even the manager agreed that it was their fault.. but this guy, jeff singleton .. disregarded my claim saying that it was not their fault at all. it was like some kind of robery.. that's what i feel. please , add your comments , if you had this kind of experience with this car wash, and hope fully , we can get it shut down for robbing citizens.. please do..\r \r more


My first time at this car wash they scratched my hood and then denied it. After talking to General Manager Jeff Singleton he denied that the scratches happened at the car wash. You can see the swirl of the drying towel in the scratches Cost me $500.00 for that car wash. Do not get stuck with the same. don't stop at any MI T Fine Car Washes more
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Additional information

  • Hours:

    Monday ? Saturday | 8 am ? 6 pm Sunday | 9 am ? 5 pm