Had to call the cops two times just to get my stuff out of my storage. The first time they said I arrived late. I was there 15 minutes early with money in hand. They had a party to attend so they weren't interesting in helping me, there 4 year customer. The next day the lady lied to the cop and said I never tried to pay them. Bunch of losers! Thanks to the cops so much for their help! The cop said obviously these people make up their own rules as they go along! Pathetic! Then threatened to charge me a 150 misconduct fee after I was sick of putting up with their crap! All there good reviews are from family and friends....what little they have. Money hungry!!! Don't rent from them!!! You will be very unhappy! Not to mention my grandma died and they tried holding her stuff to sell it even when it was paid up on time! Thieves!!!!