I don't know why the other reviewer wrote such negative things. I have a fleet of 5 cars that Charlie, Gene, and Fung keep in tip top shape. I get honest estimates and good advice. For the old 10 year cars, they give an honest opinion as to what is necessary just to keep it going, since the extra work is costly compared to the value of the car. For the newer cars, they give do good quality work and reasonable prices. All the customers that I've seen walk in and out of the place leave with a smile on their face. Whenever I've spot checked on prices at other places such as Pep Boys, or Firestone...they invariably "pad" what needs to be done and give me estimates that are twice as much. These guys are honest, they go the extra mile including towing. I've stuck with them for the last 5 years and plan to continue.