I travel for business very often. I use Northwest Airlines and it affiliate regional airline Mesaba aka Northwest Airlink. I must say that in the many miles I have gathered it is always a pleasure to fly on Mesaba Airlines. The crew is always friendly, and that is what makes my flights enjoyable. Even though the airline is going through tough times with bankrupcy etc.. the crew members, agents still give excellent customer service with a smile. This airline deserves two thumbs up!!