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Merry Go Round - 8 Reviews - 1014 116TH Ave NE, Bellevue, WA - Furniture Reviews - Phone (425) 454-1610

Merry Go Round

1014 116TH Ave NE
Bellevue, WA 98004
(425) 454-1610
Incorrect info? Correct your listing

Main categories:

Furniture , Children's Clothing

Related categories:

Home & Garden , Retail Shopping , Apparel


Merry Go Round - Bellevue, WA
Merry Go Round - Bellevue, WA
Merry Go Round - Bellevue, WA
Merry Go Round - Bellevue, WA


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All reviews seem negative


We wanted to support a local business and also wanted to purchase our products at a store (rather than online) in case we had any issues, etc. We had an issue with our furniture ...

Forget about customer service if anything is wrong! 11/10/2011

We wanted to support a local business and also wanted to purchase our products at a store (rather than online) in case we had any issues, etc. We had an issue with our furniture and the service was horrible, they basically referred us to the distributor and would take no ownership or accountability. If we had known this at the beginning, we would have just ordered on line and save ourselves a lot of money and probably would have received better service. more

Find somewhere else to shop 3/9/2011

My wife and I recently had our first baby, and when started looking around we really wanted to support a local shop. Merry go round is right across from the hospital and it seemed a good place. more

Lousy 2/17/2009

I ordered a stroller from Merrygoround 6 weeks ago and was told it would be in in 2 weeks. I have since had my baby and for the last three weeks have been told they were expecting it any day. I have really had the run-around with this store and will not be shopping here anymore. I should have just ordered the stroller online. I am mostly frustrated because they won't give me a good explanation. Never pay the full price on something if they order it for you - just pay the minimum until you receive it! Pros: High end products Cons: Lousy service more

DON'T shop here; disregards safety concerns 6/26/2008

Such a disappointment! This store is cute and is apparently locally owned. We loved it when we first discovered it recently and have made numerous purchases over several visits. Indeed, we?ve brought in half a dozen other customers. Cons: Dismisses safety problemsl rude service more

The worst cosutomer service I've ever rec'd 6/3/2008

While Merry Go Round certainly stocks a lot of high-end, harder-to-find gear and gadgets, the customer service is simply unacceptable. The staff is rude and unresponsive (when was the last time you had to go LOOKING for a salesperson to assist you in a boutique-type shop?!?) and there's a general ""take it or leave it"" feel to the place. In addition, the staff *does not like children.* Clearly, this is a huge drawback in a store that caters to parents and parents-to-be! Pros: A nice place to window shop Cons: Customer service! more

Take your time and business elsewhere 4/10/2008

This store was well known on the east side when my grand mother had her children. She surely would not shop at merry go round today. Three staff members independently displayed amazing levels of apathy and curtness. I also received misinformation over the phone from a very flippant sales associate, and wasted an hour and a half driving to bellevue and back for a product merry go round did not actually carry. more

Avoid Shopping there at all costs! Awful customer service and lame product selection. 6/5/2007

Aside of reviewing the products, lets talk about my experience with their customer service. The convertible crib and a mattress did not arrive as promised at the time of purchase within 6 weeks. No one bothered to call me from the store to let me know that it won't come in on time. Add to my frustration as expecting mother, I had to call a number of time to get any information as to when it will arrive. Finally I got a hold of the owners Molly and Bob Pressey. Bob told me that my crib won't be in for another 4 weeks. Also, he was extremely rude and did not even offer to resolve the situation. When I mentioned that the crib would arrive past my due date, he asked me if I had my C-section scheduled!!!! Talk about inappropriate and obnoxious behavior towards customers. He then proceeded by screaming at me that I have only one option and hung up! He then called me back to tell me that IF I would not listen he would hang up on me again. Which he did! When my husband and I confronted them in person they told us that we have only one option: they would refund our money. I am a few weeks from my due date and trying to resolve this situation. I have never been treated so poorly in my life. Now think whether you want to buy anything at this store and be at their mercy.... Pros: brand names Cons: awful customer service more

Worst customer service, great selection 7/31/2006

I've never had to deal with such obnoxious salespeople as in this store! I was attracted by their great selection, and was actually ready to make a purchase before their saleswoman took an attitude when we asked a question (about the availability of an item). The people are simply rude and unfriendly, and this has happened a few times now. This has also happened to other friends. We are now at the point where we will not go back.\r \r ""Go to your room"" has great staff, so does ""The Right Start"" and ""Children's Shop"" more
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Additional information

  • Hours:

    Mon - Fri, 9:30am - 6:30pm; Sat, 10am - 6pm; Sun, 11am - 5pm
  • Neighborhoods:

    West Bellevue, Wilburton