This is my second attempt to resolve this matter. My credit card was illegally charged and I demand it be reversed immediately. The ladies that work for you smell like ashtrays and they are dirty, and look gross. Your company is incompetent and I'm warning everyone to stay far away from them. I did not sign nor did I have a binding contract. I was told what services were available to me but I never signed or agreed to anything. Not only was my card illegally charged but the cleaning people you have are severely incompetent. I've had to had my house recleaned twice due to your lame ppl. They smell, the work is awful and I am disgusted by you! Shame on you for being thieves and robbing people of their money. If your people were competent; I wouldn't have to go elsewhere. You're the worst kind of scum, and when my attorney and I get done with everyone will be either in jail for credit card fraud or without a job. Shame on you!! In addition to not being able to clean houses, you can return phone calls either. You're incompetent thieving scum!! Stay away from this company unless you want smelly dirty incompetent people Cleaning your house!!