Friendly professional service. I love to cook and use my good knives frequently. A friend reccomended I try Merlo's for sharpening and were they ever right. A tall, friendly young man waited on me and not only brought my knives back to their orginal sharpness but gave me several very helpful hinks on how to properly care for my cutlery. He actually made me feel like he was glad I stopped in rather than the usual bums rush you get from young people in retail stores, especially this time of year. I went in to get my knives sharpened for the holidays and ended up buying several Christmas gifts.
Pros: Friendly service, knowledgeable staff