We stored with them for almost a year, yes the rates are not bad although it comes at a price. We had item stolen from our storage, when we reported it to the receptionist she was not friendly and had no interest in calling the police or trying to help us out. We asked her to call the police so we could fill a report on the stolen items, she reply ""you call them, this is not my problem"". Then she continues to argue with us, like it was our fault, the women calls my wife a F*cken B*itch and tries to fight her. Can you say ""ghetto""? Our property was stolen due to the fact that they do not have an alarm system for ""every storage unit"" like they advertise, I strongly suggest if you choose to store with this company make sure you go check every week on your property. The Police officer could not believe the lack of interest and disrespect that we received from this place.