The customer service rep was as cute and attentive as she could be, so although I sensed being fleeced by this clothier, I didn't really mind it. The downside is each 2-piece Wearhouse business suit priced above $599 was in the quality range of a $299-$349 department store equivalent. The “Buy 1 Get 1 Free” offer makes it palatable provided you insist on a free one at the same price point as the first – alas, the sales rep quickly steered me and previously the poor slob ahead of me to the close-out rack for our Freebes. My suits were tagged $699 and $469 (I think) – the cheaper “Free” one was last year's cut, showing a closeout price lowered by $130 from an original of $599. The Men's Wearhouse's “complimentary” tailoring doesn't mean ”free;” in fact, that was another $130. The shoes weren't too bad; apart from being from last Spring's collection by Johnson & Murphy, the $120 Buy 1 & Get 1 Free deal was a bargain. Although I insisted that I wouldn't need a new shirt or tie, the lovely young sales clerk appologetically laid out several “coordinated” shirts, socks and ties in combinations more appropriate to the 30-somethings than a Johnson & Murphy generation executive. Oh, I did pick up a colorful, knit polo jersey on end-of-season sale ($20 off the original $59.95), having about a 250 or 300 cotton-blended thread count; Buy 1, Get 1 Free apparently didn't apply to polo shirts. Don't get me wrong, I'm not complaining; two suits with alterations, two pair of half decent shoes and a mid-range polo shirt for just under $1,100 is fair even if it isn't something to write home about.. Admittedly, I was quite uncomfortable each time the apparetly more "senior" sales clerk audibly whispered sales closing and upgradfe tips to my sales rep. On a scale of 10, I'll give this retailer a 7 for customer service, a 6 for value & quality and a 10 for cute sales reps.