Greeted with a smile when I walked in.Offered freshly brewed coffee. Served in a nice tray and coaster w/ chocolates on the reception area..How neat. Best of all they were friendly and helpful. Insurance is too foreign for me. They make is simple for me to understand what i was getting.Thats important to me. Not to mention that I saved on my premiums. Thats a definite plus. Much recommended! By the quote is free and no hassle.