When Mei first cut my hair I was really impressed with both her knowledge about hair care products as well as what look would best suit my hair. She seemed like an expert in her field and her willingness to talk about different hair-styles and cuts made me feel very comfortable. The salon was clean, neat and relaxing and the price was very reasonable. I was definitely impressed with the customer service I received - it seemed like they wanted to do it right the first time and that they wanted your repeat business. My 3yr old daughter, who normally cries when getting her haircut, was even impressed with the "kid-friendly" atmosphere - the lollipop didn't hurt either!