For over two years, anytime I've needed service on my vehicles, I've taken them to Paul & Leslie at my local Meineke in Rochester. My parents have been taking their vehicles here regularly as well. The communication is great - setting up appointments, getting a friendly explanation of the service required, letting me know when the problems are resolved. The quality of work is great - I've never had to take a vehicle back because the job wasn't done right. The prices are reasonable and the honesty/integrity is refreshing. I highly recommend this shop to anyone who asks my opinion.