First off, lets just say, my brakes were.. BAD! I'm talking metal on metal, all after only three days of hearing them ""squeak"". I was refereed to Meineke by a friend, saying, ""They don't BS you, they tell you like it is, and let you know what needs to be fixed..now."" That's exactly what they did. Ed, the manager, was straight to the point and extremely courteous. He showed me exactly what needed to be fixed, and let me know what they were going to do to fix it.