I initally decided to try this place because of an advetised special. When I went in I told the man behind the counter that I had seen an advetised special on tv and wanted to know how much it would cost me, with the special and for parts and labor. The rep. then proceeded to tell me that all the workers were on lunch brake and that he would not be able to give me an estimate without looking at my car. He then asked me to leave my car with them for the weekend. I have had my brakes done before and never encountered anything like that before.