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Meijer - 1 Reviews - 5400 Alexandria Pike, Newport, KY - Home Décor Reviews - Phone (859) 448-4201

Meijer

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5400 Alexandria Pike
Newport, KY 41076
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(859) 448-4201
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Have you ever had any employee at Meijer ask you if they could help you? Besides the greeter, does any employee ever say hello? The Customer Service counter is pretty bad as well....

Meijer Customer Service Not So Customer Focused 12/7/2008

Have you ever had any employee at Meijer ask you if they could help you? Besides the greeter, does any employee ever say hello? The Customer Service counter is pretty bad as well. I will see two employees working on something for a customer many times. That means there is no one else left to assist other customers. Other times, I will see one employee working on something off to the side (not customer related) while the other employee is standing there watching the first employee. I am next in line, watching both of them wondering why no one will wait on me. Obviously, it is ok to make customers wait or to pretend to be doing something or to duplicate efforts on one customer situation. It happens quite a bit at the Customer Service counter. Pros: The store is clean Cons: The employees couldn't care less about the customer. more
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Owner Message

  • Hendrik Meijer founded our company in 1934. In 1962, Fred Meijer pioneered 1-stop shopping after listening to his customers. Today, we are still family owned, still putting our customers first and have proudly grown to over 40 departments and over 190 stores in 5 states.
    Meijer supercenters offer a full Grocery Department plus over 40 other departments including: Fashion, Pharmacy, Health & Beauty Care, Baby, Automotive, Home Decor, Electronics, Pets and more!

Additional information

  • Hours:

    24/7
  • Payments:

    Visa, American Express, Master Card, Discover
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