Medstay Medical Lodging Rsrvtn

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914 Golden Crest Dr
Durham, NC 27704

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(919) 321-4958
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Reviews
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( 23 )
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( 3 )

Best

My husband had surgery at Duke and Sammy and Donna could not have been more helpful in securing a reservation for us. My husband's surgery was postponed because of the weather an...

Worst

med stay was good and easy to deal with, however the hotel was being remodeled and I would not of stayed if I had been informed of this

Polite, efficient, good price 2/2/2012

The representative I spoke with was very pleasant and polite. She booked me a hotel reservation at the price stated on the website, and it was all done very quickly. I encountered no problems with the process. I would recommend MedStay as a resource. more

Great experience. 2/2/2012

Spoke to personnel at MedStay twice and found them very friendly, knowledgeable, and helpful both times. Would definitely recommend going through them to obtain lodging and information about the area. more

Stellar service! 2/2/2012

We have had the pleasure of using MedStay to arrange overnight accommodations during many visits to the Duke Clinics. We have stayed at several of the Duke area hotels/motels on their list and received the medical/reduced rate. Each call or email correspondence to MedStay was met with professional, courteous and helpful service. We will continue to use MedStay and recommend them wholeheartedly! more

Very Poor 2/1/2012

No customer service. Web content was dissapointing at best. web browser was terrible to find information. RESPONSE FROM MedStay: Sorry that you had a bad experience with our service. Our website is design to get people to call and talk to a live person so we can give personal help. As owner of MedStay I believe that if you do not know the area a website does not help people with special needs and extra stress that other travelers don't have. Why call 20 different hotels when you call one toll free number and have someone tell you about the hotels. Due to our years of experience we can help the patients think by bring up things that they may think about. That is why I design the website to get people to call. Give us another try if you are coming back. Hope that your family member is doing well. more

Top-notch lodging specialist for stressful situations in unknown locals. 2/1/2012

Sam was caring, customer-oriented, was always eager to help with the situation and met our needs perfectly. In these times of stress and anxiety Sam and MedStay did all they could to relieve our stress in finding lodging for our extended stays during the past year. What a valuable service they provide! more

Had a pleasant experience. 2/1/2012

Did not like outside stairs and elevators. more

Comfortable and economical stay in trying times 2/1/2012

Our Medcare stay in 2 bedroom suite was confortable and entirely satisfactory. The meals included were quite adequate and resulted in saving of considerale cost in restaurant dining. Have recomended to our church and other friends. more

EXCELLENT SERVICE---GREAT FOLLOWUP 2/1/2012

SAM AND HIS STAFF EASY TO WORK WITH more

average 2/1/2012

excellent service more


Everything went as planned 1/31/2012

When I was sick, I needed help with hotels etc.. Med Stay was there RESPONSE FROM MedStay: remember we are still here for any of your return visits. Just call us at 877-633-7829 more

Great service 1/31/2012

I have used med stay for several years and the service has always been excellent more

Good Hotel 1/31/2012

Good hotel facilities and very friendly staff. Access is easy to Duke Medical Ctr. Very clean. Disappointed in continental breakfast though. more

They made me feel special 1/31/2012

I remember everyone trying to help me was so kind and professional. I was not treated like another person with a checkbook more

Have Used for Years and Can't Beat it! 1/31/2012

I use MEDSTAY every year when I take my son for his annual checkup at Duke. Their prices can't be beat for the quality of hotels that they offer. THe staff is always helpful. more

Always receive excellent service from Sam. 1/30/2012

Sam was interested in our situation and spoke with compassion and encouragement. Whether he remembers or keeps excellent notes on his clients he mentioned details about our child from the previous contacts. Excellent rapport and I liked the feel of family business. Sam also had positive things to say and when we had difficulty with a billing issue he followed up for us and got satisfaction from the hotel. RESPONSE FROM MedStay: It is easy to remember someone who can shoot as well as you daughter does. more

This service is very good. The people know the motels really well, and they can make travelling for medical reasons much easier. 1/30/2012

This is the third time we have used MedStay. They are very good at describing various hotels and they are great at making reservations. more

Great Service! 1/30/2012

I was very impressed with MedStay. I used them twice on my interview trail for residency interviews. They offer great prices and were easy to contact and made booking a hotel very easy. more

Extremely pleased with how they handled the arrangements that we needed. 1/30/2012

They were very professional and toook care of all of our arrangements in a timely order. more

Worked out great, expecially for the rate. 1/30/2012

Our stay worked out well. The room was average, nothing that stood our positive or negative. Breakfast was wonderful and the transportation to and from the clinic was an added plus. more
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  • Neighborhoods: Northeast Durham, Northeast
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