Good: It's been a few tough years for my service business but I have still managed to make it grow. My old tax guy has not grown with me. When I started to ask him questions about furture growth, tax planning and retirement he just could not help. He basically took what I gave him and gave me back a tax return without much feedback. Michael Medkiff was the exact opposit. He gave me detailed advise about tax detuctions I had been missing, business and retirement planning and saved me a lot of money.. Bad: It took two calls to get ahold of him and he was running late for my appointment. I guess when your really good your popular/busy.. Improvements: My good friend who referred me confirmed my experience; yes he gives great advise and saves you a lot of money, (even after his much higher fee than my old guy), but it does take a while to get a call back and he usually running behind on his appointments.. Other: On balance an exceptional value for the expensive experience, just don't have a tight schedule the day of your appointment..