I lived there for 18 months. I contacted with them 6 weeks before my contract ends to discuss my vacate. They told me that the only thing I need is to hand over a piece of paper saying that I am going to move out when the contract ends. They also told me, I can give the paper to them any time before I move out. But they did not tell me there is a dead line and a late fee after the deadline.
My English is poor and I trusted them and followed their instructions only hope to make things go smoothly. However, they gave me the wrong information and now I have to pay the fine only because I followed the instructions of their stuff.
I think it is a trap to make me pay more because I kept my room in a very good shape and they can not collect much money for damaged things.
I do not recommend any of you to rent this apartment at all. Especially those students from non-English speaking countries. All their stuff do is give you some wrong information and then laugh at you ""haha, the way of dealing with us is to learn more English and recite the contract, but not trust on us.""
Sorry for my poor English.