We had the unfortunate experience of using this company. We were told he could only take our vehicle to his shop rather than the auto dealership as this was about 9:00 pm when we called. The next day after he charged us storage and extra hidden fees we found out that we could have had it towed directly to the dealership. He made a few extra dollars off of us, but I will not recommend this company in the future. He is also not a friendly person and acted as if we were a burden to him although he offers 24 hour service.