Just wanted to note the excellent service I rec'd from Ken and Mark when they met with me, and later installed my water softener, faucet, etc. I was truly educated during the testing of my water and the installation. They took the time and effort to make sure all my questions were answered and that I had a thorough understanding of the maintenance of everything. Both these guys were polite but personable and went the extra THREE miles for me. I love this system. Already I see improvement in my hair, laundry and ease of water heating. Used to run out of hot water during my shower. No more. No more calcium scale on dishes. A lifetime guarantee on the beads, in like anywhere else! Great service, great product.Thank you so much!!!