I was at McGee on January 3rd 2010 as well, checking out a 05 Silverado. The truck looked good and drove pretty well, except for a vibration that they said they would take care of. To explain the entire story would make for another very long post. Bottom line, after multiple trips up from the Cape to pick up the truck, they never got rid of the vibration. This afternoon, Imed, the GM verbally berated me in front of everyone in the dealership, saying he wanted to cancel the deal, I'm being f-ing ridiculous, he doesn’t care about my f-ing deal, he just cared about my parents' deal (they were also at the dealership on the 3rd and bought a new Equinox), he said every truck vibrates on the highway this time of year, and he said I wanted a new truck for the price of a used one. I told him that now I understood what all the bad reviews and the bad grade from the Better Business Bureau were all about I very calmly stated how unprofessional he was being, screaming at me in the middle of the dealership. I'm a very calm person so I wasn't yelling back at all, I found his outburst comical.
As for Scott the internet sales guy, he wasn't a complete jerk, and actually did make attempts to get the vibration corrected, but he seems to have too much on his plate and is disorganized, which makes his customer service lousy and frustrating.
To sum it up, by the end of the day I was ready to cancel the deal as well. I really hope people don't fall so in love with a vehicle at this place that they look past all the BS. Do your research, read the reviews, and go to a reputable dealer (as hard as it may seem to find). It's worth spending a little more money at a good dealer, which is what I'll be doing
Pros: None at all!
Cons: Too many to list! Very dishonest!