I live across the street from this McD's and I've never in my life been let down so many times. Finally I got the sense to stop going to this one, even if it is so close by. They've screwed up my order EVERY time I've been, their machines for shakes and coffee are always broken, the wait has never been under 10 minutes inside (only once was i offered compensation for that wait) and the staff (other than maybe the manager) is overall lacking in their presentation and obviously there isn't one employee who has the slightest bit of respect for their job. I'm the last to complain about anything, and I understand McDonald's isn't the place you would go to expect great service, but animals could run that restaurant better. Save your time, your money, and your health and go across the street to the JerkPit or over to Subway. If you really must have McDonalds, take the time to travel to the one on Cary St., better service, better food, cleaner and homeless people don't ask you for change while you're trying to eat. They also have a couch and TV area, really nice.