McKenna Volkswagon continues to maintain a good service record despite the fact that they are currently under construction. A new, larger service center should eliminate some of the delays and problems with having your car serviced. While construction is going on, they take the cars off-site to have the work and checks completed. This causes a little bit of a delay becuase once the work is finished, you still have to wait for them to bring the car back to the lot. The staff is helpful and friendly. As with all dealerships, mechanic prices are high. One last piece of advice. Make an early appointment so that your work will be done and you will be out of there in a reasonable amount of time.