This is Jim, owner of McCormack Roofing, Construction & Energy Solutions. I have been in the roofing business for over 30 years and strive to treat our customers fairly and honestly every day. As the active owner/operator of McCormack Roofing, I am very involved with all aspects of this business. When we have an issue or customer concern, I want to know about it so we can address it promptly. The problem with an anonymous review is that there are no specifics and no real details. We do not know who this alleged customer is or if this is a real problem. We have tried to figure it out ever since this review appeared, but we do not know who this person is. You have my personal word that this is not how we operate as a company, nor in my personal life. If you ever have a question or concern my phone number is 714-777-4040. Call me and we will work things out like we always do. I stand behind our work and our people and look forward to your positive reviews and referrals once we earn them.