In response to Kelli Stover's review on city search about the 2005 Acura MDX, first and foremost, we pride ourselves on our customers complete satisfaction, I have attempted to contact her several times, via telephone and email to find out what I can do to make it right, they have yet to return and messages, which tells me something right there. As far as the work on the Acura, they took the vehicle to their own mechanic, had it checked out completely. I was never told of any complaints or problems by them about the car, it had brand new tires, new brakes put on it, also the torque which was serviced and has records was done at Lyndsay Honda. Also in regard to any other problems they felt the vehicle had, I supplied prior to them purchasing the vehicle a CarFax Report and a Autocheck from Experian, both showing no damage. I offered them a service contract(Warranty) with the vehicle which they declined, hence no one forced her to sign any paperwork stating it was sold as is, which was fully explained to her. Also, it was her bank which had placed to the lien on the vehicle, which meant the title(memorandum title) would come from the bank, not Maverick Motors, which we could not get one if we wanted. So her grievance about the title should be with her bank, I told her it can take up to 45 days depending on how fast the bank processes the title. This just goes to show that there really are two sides to every story.