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Mattress Land SleepFit - 3 Reviews - 6124 N Division St, Spokane, WA - Mattress Store Reviews - Phone (509) 482-2065

Mattress Land SleepFit

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6124 N Division St
Spokane, WA 99208
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(509) 482-2065
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Mattress Land SleepFit - Spokane, WA

Reviews

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Best

This is the place where we bought our bed. The customer service there is great, very low pressure, and we spend about an hour in there laying on different beds trying them out. Th...

Worst

I too went to Matress Land and Randy told me just walk on bed but things were bad before it got to that point as I tried to cancell my over priced bed before it was even ready to ...

New bed.. 10/15/2012

I too went to Matress Land and Randy told me just walk on bed but things were bad before it got to that point as I tried to cancell my over priced bed before it was even ready to be delivered and I was told no cancellations and I called repeatedly and over and over no cancelations I didnt know what to do so the bed got delivered and everyday I woke up in pain from the unconforatble bed and I called repeatedly that I cannot afford this over priced uncomfortable bed and again was told no cancellations no returns.Walk on bed and it will soften up I have it hasnt they said sleep on it you have 6months to trade it in of course you have to pay a fee for that..I am angry and discouraged by the whole thing and will be filing a complaint with the bbb and the Attny Generals office not to mention Wells fargo who gave the loan through the store this is redculous they are just out to take your money and once they get it they dont care about your happiness...The first bed I bought there went great its just to bad this company has gone down hill... more

PURCHASED NEW BED 10/29/2010

I purchased a new bed, all seemed to be a good fit,salesmen seemed to be knowlegeable,the price seemed high but I could live with it, I just wanted a good nights sleep, witch I had not done in so long, I was exausted, felt good about my purchase and the sleep test period seemed like a good thing? THIS is where it went sour, after a couple mos. I called the store to say I wasn't happy, the salesman I spoke to said I still had time on the test and to walk on the mattress and break it in, at this point I was concerned, but did what he said, but didn't seem to be helping, I went to the store, after a month, month and a half, I was informed the test period might had lapsed,and Randy asked how much time i had walked on the mattress, I told him 4hrs over 4 week period he stated that was not enough, it wouod take hrs and hrs for it to breakin, I then said I just want to exchange the mattress out to the softer mattress of same value he stated he would do further checking because I was not in the undesirable file, that ment time had run out (I assume that is what he ment) and in the mean time I would walk on the mattress. after 3 days I hadn't heard from him so I called the store this a.m.10/29/10 to see if they would be exchanging the Mattress, I was informed that the time had run out and that I just needed to walk on and heat the mattress that there was nothing that could be done, I feel devalued and the $4,000 purchas was not appreciated, I will not shop their nor give a positive expeirence.this is a sad thing!and I'm angry! and feel cheated, and strung along till the time ran out, had I been told that so much was involved in the breaking in part I would not have choose that particular product! more

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Mattress Land 4/17/2006

This is the place where we bought our bed. The customer service there is great, very low pressure, and we spend about an hour in there laying on different beds trying them out. The employees there are very knowledgeable and are extremely helpful. We ended up with a great bed at a great price with free delivery! more
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Owner Message

  • Mattress Land was started in 1996 on a simple but solid foundation: focus on each customer's individual needs first, not just selling mattresses. To do that, we committed to hiring top local employees with exceptional skills, giving them expert training, and selecting only those brands and products we could guarantee to meet or in most cases exceed our customers expectations. We have stayed true to this commitment and made constant improvements with innovation to deliver even more value.

Additional information

  • Neighborhoods:

    Nevada / Lidgerwood
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