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Mattress Firm - 2 Reviews - 2900 W Anderson Ln Ste B, Austin, TX - Home Décor Reviews - Phone (512) 419-1768

Mattress Firm

2900 W Anderson Ln Ste B
Austin, TX 78757
(512) 419-1768
Incorrect info? Correct your listing

Main categories:

Retail Shopping , Furniture , Home Décor

Related categories:

Home & Garden


Mattress Firm - Austin, TX
Mattress Firm - Austin, TX


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All reviews seem negative


I didn't give sales person my perscription when I purchased my $4000 mattress. Called 2 days later to get refund for the sales tax(only) and was told to deal with the state comptr...

Don't expect customer service 8/7/2009

I didn't give sales person my perscription when I purchased my $4000 mattress. Called 2 days later to get refund for the sales tax(only) and was told to deal with the state comptroller's office. They could care less that they took a very satified customer to a VERY unsatified customer. I am building a new home and will be buying 6 new mattresses but it won't be from this company. Pros: Still like mattress Cons: Lack of customer service more

beware 11/6/2005

I was initially pleased when I went to the Matress Firm. They seemed very knowledgeable and helpful. Infortunately, they never showed to deliver my mattress, never called, brought the wrong equiptment when they showed up, and gave me many problems about a refund, even though I had been assured if I was not satisfied in any way I would get a refund on the delivery. I had lots of problems and aggrevation. Cons: poor customer service, unprofessional, disorganized more
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Owner Message

  • Mattress Firm transforms lives one night at a time. As one of the nation's leading mattress bedding retailers, Mattress Firm delivers unparalleled value and selection ' from Sealy??, Simmons?? and Serta?? to Tempur-Pedic??, and Stearns & Foster??. All the best brands. All the best prices??.

    At Mattress Firm, our people are truly what set us apart from the rest. Our Sleep Experts can help you make an educated choice.

    Our Sleep Experts:
    ' Receive 200+ hours of initial training ' from manufacturers and product lines to sleep education and customer service.
    ' Undergo 100 hours of training/year ' a standard unparalleled in the industry.
    ' Help you make the best choice for your sleep needs ' within your budget.
    ' Make buying a mattress easy.

    Every mattress purchase is backed by our Firm guarantees for extra piece of mind.

    Mattress Firm Guarantees:
    ' 90-Day Comfort Guarantee
    o Not just satisfaction, but unconditional satisfaction of your new sleep set.
    ' Red Carpet Delivery
    o Not just delivery, but a world class premium delivery service tailored to your schedule.
    Free set-up of your mattress set & removal of your old mattress set
    Same-Day Delivery* with 3 hour delivery window
    Courteous and professionally trained delivery personnel
    Sanitary footwear to protect your home *where available
    ' Free Extended Warranty**
    Not just a warranty, but an extended warranty for FREE.
    **select Simmons & Sealy products
    ' Low Price Guarantee or It's Free***
    Not just a low price guarantee, but we guarantee the lowest price or it's FREE.
    ***see store for details

Additional information

  • Payments:

    Visa, Master Card
  • Neighborhoods:

    Newfield - Westover - Turn of River, North Shoal Creek