Not a good experience here. They were friendly at first visit when I bought 3 mattress sets and a futon. They delivered the busted showroom model futon (without disclosing or asking me if that was ok) and when I was unhappy with that and 1 of the mattresses (it was so uncomfortable) they wouldn't allow me to return it even though they didn't disclose their return policy. Of course this turned out ok for me because I involved my credit card company, but this seems to be a dishonest owner with questionable practices. BEWARE!